MyMonitor IEM — Support

Last updated: 10 November 2026

MyMonitor IEM controls the in-ear monitor mixes configured for a Behringer WING Rack. Choose one of the 12 included IEM destinations, adjust source and master levels, and use Solo, groups, Sound controls and local profiles from an iPhone.

Contact: support@mymonitor.leebishop.org
Please include your iPhone model, iOS version, the app version (iOS Settings → General → iPhone Storage → MyMonitor IEM) and what you were doing when the problem occurred.

Requirements

An iPhone on the same local network as the WING Rack.
A compatible WING Rack with the show configuration the app was set up for.
iOS local-network permission allowed for MyMonitor IEM.

Live control is not a general-purpose editor for every WING show or model. The offline demo needs no mixer, account or network.

Common questions

The app cannot find my Rack: Check that the phone is on the Rack’s Wi-Fi, that the IP address in Settings matches the mixer, and that local-network access is allowed in iOS Settings → Privacy & Security → Local Network. Then use Settings → Inspect Rack and confirm the identity before opening a mix.
Controls are read-only: Inspection is read-only by design. Open the mix after confirming the Rack identity to enable control writes.
Meters show “waiting”: Meter data arrives over UDP from the Rack. If control still works, the meter return path is being blocked; reconnecting usually restores it.
Can I try it without a mixer?: Yes. Settings → Enter demo mode gives sample values and simulated meters with no network commands sent.
Where is my data stored?: On your phone only. See the privacy policy.

Before contacting support

If a Solo operation was interrupted, resolve the recovery prompt in the app before deleting app data; it holds the information needed to restore your mixer’s send states.